Category: CERTIFICATE COURSE – Guest Room Associate

SYLLABUS Course Objective:  Understand the daily operational practices to be done. Apply health, hygiene and safety practices at workplace and maintain ethics in handling departmental and guest relations.   Course Outcome:  CO1. State the role of the housekeeping department in hotels and its responsibilities.  CO2. Understand all levels of professional cleanings.  CO3. Manage Inventory and Bookkeeping...

Entry level staff like Houseman Guest room attendant in Accommodation operation department at Hotels, Service Apartments.

To study the role of the housekeeping department in hotels and its responsibilities. To understand all levels of professional cleanings. To learn Inventory Management and Bookkeeping Procedures. To communicate with co-workers and guests. To apply Ethics and Safety Practice in work environment

6 MONTHS