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This course is an introduction to the theory and practice of human communication. The focus of the course is on learning and practicing the skills needed to improve the quality of interpersonal communication in a variety of contexts, such as in relationships, groups, organizations, public settings, and diverse cultures.


Course Outcome


At the end of the course, learners will be able to:


CO1: Understand the importance of Communication in all aspects of social life.

CO2: Acquire the significant knowledge about developing skill in perceiving and interpretation.

CO3: Acquire an in-depth knowledge about the verbal and non-verbal communication.

CO4: Acquire basic understandings about the listening process and adapting communication.

CO5: Know the importance of Communication & Personal Identities.


Unit: I INTRODUCTION TO COMMUNICATION                                

Definition, Nature & Scope, Concepts of Communication, Historical and contemporary perspectives on communication, Importance of Communication in personal life, personal relationships, professional life & civic life. 

Unit: II PERCEIVING AND UNDERSTANDING                                     

The Perception Process: Selection, Organization, Interpretation, Influences on Perception, Cognitive abilities, Social roles and cultural factors, Guidelines for developing skill in perceiving, Monitor the self-serving bias.

Unit: III VERBAL & NON-VERBAL COMMUNICATION                      

Verbal Communication: Symbols & Meaning, Principles of using symbols to create meaning, Symbolic abilities, Symbols allow Self-Reflection, Symbols define relationships and interaction, Guidelines for effective verbal communication. Non-verbal Communication: Principles of non-verbal communication, Types of non-verbal behaviours, Guidelines for effective non-verbal communication.


The listening process, Obstacles to effective listening, Guidelines for effective listening, Other purposes of listening. Adaptation as a basic communication process, Communication is systemic, Communication systems are organized wholes, Communicating in a culturally diverse world, Guidelines for adapting communication.

Unit: V PERSONAL IDENTITIES                                                               

Communication and Personal identity: Communication with others, family members, peers and with society. Communication in Groups, teams and in public, Defining groups & teams and its features, Strengths and limitations of groups, Public speaking in everyday life, Types & Goals of public speeches, Planning and Presenting Public speeches, Challenges in communication with groups, teams and public.



Total: 60 Hrs